First of all, to stand out from the crowd as a sales engineer, you need to realize that the sales aspect of your job comes before the engineer aspect. The drawback of the career strategy most commonly used by sales engineers for building experience is that it focuses more on the engineer part of the professional profile than on the sales part. Every sales engineer in the market focuses on technical product knowledge in his or her resume, but very few showcase relevant sales experience.
While building technical knowledge should remain an ongoing and essential process for the engineer in you, the path to building relevant sales skills includes the following steps:
- Selling existing products to existing clients: This will significantly boost your interpersonal skills.
- Selling new products to existing clients: Another rung on the ladder of sales skill development, reaching this stage demonstrates that you have developed the interpersonal skills necessary to sell new products to people with whom you have established relationships. This may seem like a small step, but it is significant—both in terms of your professional development and for anybody reviewing your portfolio in the future.
- Selling existing products to new clients: This is another step toward fully developing your selling skills that is incredibly relevant to potential employers. In the first two stages, you moved within a known periphery while increasing your interpersonal skills. At this level, the skills you must develop are radically different since they relate to developing client relationships on your own and serving new clients. A sizeable portion of these new clients may stay with you when you switch companies.
- Selling new products to new clients: This stage cannot be reached through shortcuts. At this level, the sophistication of one's interpersonal skills depends on considerable knowledge and ability.
- Stepping into management: Once you have covered steps one through four, you should be well enough equipped as a sales engineer to move into management and move your career forward.
Reference
Weitzul, James B. Personality Traits in Professional Services Marketing. Westport, CT: Quorum Books, 1994.