Quality Engineer Business Programs

Profile

What We’re Looking For:

The

Boot Camp learning

team is looking for a talented and organized

Quality Engineer

who can help drive the success of our

Business

programs online and in the classroom through quality initiatives that support our curriculum teams, students, and instructional staff. The Quality Engineer will oversee bug management, track progress against quality metrics, and drive overall quality initiatives for these programs.

Responsibilities Include, But Are Not Limited To:

Manage daily flow of bugs and feedback on the products.

Review student feedback.

Review, prioritize, and lead resolution of reported curriculum issues.

Bridge solutions and verifications of defects along with the curriculum engineers

Track and report on key quality metrics, including bug velocity and feedback from students and instructional staff.

Communicate progress to goals with internal and external stakeholders.

Analyze feedback during pilot launches and revisions

Provide analysis and recommendations to the curriculum team.

Develop actionable plans to drive product quality and lead implementation of related initiatives.

Test impact of third-party technology and software updates on curriculum.

Identify solutions to address persistent patterns of feedback that are affecting key metrics.

Manage priority quality review projects on new and/or major revision materials.

Work with the curriculum team and project management to scope work.

Help train and oversee work of assigned quality reviewers.

Things That Should Be In Your Background:

At least 1 year of quality assurance experience

At least 1 year of work with business-oriented content

Experience with GitHub for managing version control

A self-starter who can quickly understand/develop new processes

A technically savvy person who has a knack for mastering systems and workflows

A problem-solver seeking to identify problems and provide solutions

A strong communicator who values transparency and effective documentation

A planner capable of attention to detail as well as big picture goals/needs

Other Attributes That Will Help You In This Role:

Experience with JIRA, Confluence, SmartSheet, or similar project management tools

Experience with Tableau or similar data visualization tools

Experience in an educational environment

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow

In Colorado, the anticipated base salary for this role is $65,000 with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

Company info

2U, Inc
Website : http://2u.com