Associate Customer Success Systems Engineer New Grad

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Hungry, Humble, Honest, with heart!

The Opportunity

This role is fully remote.

The Associate Customer Success Systems Engineer is an exciting, brand-new role where you’ll have a direct impact on current and future Nutanix products and solutions. This team works on the post-sale side of the transaction- internally and externally with Customer Success and the client to ensure product optimization and identify and potentially areas for upsellin

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As part of this dynamic team at Nutanix, you will be a technical representative of Nutanix select products who will provide technical support and guidance to our customers

Customer Success Engineering

at Nutanix

As part of this new and dynamic team at Nutanix, you will be a technical representative of Nutanix select products who will provide technical support and guidance to our customers. You will focus on ensuring effective adoption of our subscription products and become the subject matter experts to help customers deeply understand a specific Nutanix technology to help move the conversation forward for the account manager and team. We are looking for motivators and go-getters who will improve our processes, our products, and ourselves who can quickly absorb solutions, empathy for customers, excellent communication skills, and a drive for continuous improvement.

Your Role

Act as the subject matter expert on a narrow list of products to assist account managers add value to the customer 

Present Nutanix Solutions value proposition to customers and partners remotely using WebEx or Zoom 

Build long-term business relationships and become a trusted advisor within each account to identify new opportunities and sell Nutanix Solutions 

Receive formalized industry-specific training and certifications in addition to informal coaching and mentoring

Participate in and lead Customer Workshops

What You’ll Bring

Bachelor’s or Advanced degree from an accredited college/university

in

Computer Science, Information Technology, or similar major with a graduation date before August 2023

You are enthusiastic about technology and are able to speak to current and future trends.

Ability to work with a wide variety of people and to collaborate with geographically distributed teams, effectively communicating everything from data points, technical product details, to delivering critical feedback. 

You come with a customer-first mindset: You're passionate about delivering a high-quality support experience and providing customers with the products they need to succeed. You are focused on value-added interaction with our customers toward ensuring effective adoption of our subscription products. 

Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future.

About the Opportunity

What the Team Says

This role has lots of learning opportunities for the self-motivated go getters.” – Santiago

“Being a Customer Success Systems Engineer blends a great balance of being technical and solving real business solutions. It challenges me to understand industry trends, product adoption best practices, and system integrations. This role is for anyone who is excited to give customer’s the best continued onboarding experience with Nutanix!”- Reuben

How We Work

We are fully hybrid team with most folks working from home. There is occasional travel for team events but for the most part we stay connected through weekly meeting and daily slack chats.

Learn more about

Nutanix

or take an in-depth look into our platform architecture with the

Nutanix Bible

This internship is fully virtual. You will stay connected to your manager, mentor and peers through regular meetings and daily Slack chats.

Learn more about

Nutanix

or take an in-depth look into our platform architecture with the

Nutanix Bible

#LI-Remote

#LI-DD2

Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

Apply

Company info

Nutanix
Website : http://www.nutanix.com