Systems Engineer PCD IT Hosting

Profile

Texas, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

September 23, 2021

Business unit:

RDS CIO

Experience Level:

Early Careers

Job Description:

What is the role?

Process Control Domain (PCD) Systems Support Analyst being part of the Asset SOM organization is required to be a deep technical expert in the support, configuration and periodic change/patching of Process Control Systems and their integration into the overall local network (called the Process Control Domain). They have mastery of skills in the configuration and maintenance network security controls that safeguard the process control layer from outsider access. The analyst should also be knowledgeable in the following concepts: IT Service Management and Integration Support, On-premise and Cloud Hosting, Business Change Management, Continuous Improvement, IT Architecture Information Risk Management and Assurance, and Collaboration Tools.

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor's Degree related to IT required

Minimum 3 years experience in an IT support environment supporting business applications is a must.

Hands-on experience in VMware Virtualization and Windows Server environments

Strong interpersonal and communication skills

Self-starter with good analysis and problem solving skills

Good understanding of ITIL processes, incident, problem and change management

Looking for an assuring candidate with long term association (>4 year) commitment as we will invest effort & money to promote accelerated growth in the PCD team

VMware Certifications: VCAP

Ability to operate in a global, virtual cross-cultural organization, working in different time zones

Be able to work under pressure. Deliver solutions fast, but to quality standards and in a compliant way

Ability to handle concurrent tasks with appropriate priority

Patching Windows and ESXi servers at a regular frequency to ensure hardware & virtual environments are kept complaint

Administer McAfee, Symantec Endpoint & WSUS consoles

Administer the server inventory and ensure that it accurately reflects the current scope and maintain the consistency in ServiceNow CMDB device information

Have worked on any backup technologies - preferably Veeam

Handle, review and manage the incident(s), problem(s), Service Request(s) as needed to ensure they are correctly prioritized, scheduled and resolved as per stipulated SLA's

Preparing and maintaining SOP(s), Knowledge base, documentation of technologies, standards, and procedures

Gather information and facilitate the decision making process of granting approval for immediate change requests to systems with input from the

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com