Customer Success Systems Engineer Intern

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Hungry, Humble, Honest, with heart!

The Opportunity

This role is fully remote.

The Customer Success Systems Engineer, Intern is an exciting, brand-new role where you’ll have a direct impact on current and future Nutanix products and solutions. This team works on the post-sale side of the transaction- internally and externally with Customer Success and the client to ensure product optimization and identify and potentially areas for upselling.

Through this unique opportunity, you will learn a ton! You will spend your summer learning the ins and outs of our product suite and end your summer with multiple certifications. Within your first 2 weeks, you will get the opportunity to join team and client meetings and get a first-hand snapshot of what the team does.

Customer Success Engineering

at Nutanix

As part of this new and dynamic team at Nutanix, you will provide technical support and guidance to our customers. You will focus on ensuring effective adoption of our subscription products and become the subject matter experts to help customers deeply understand a specific Nutanix technology to help move the conversation forward for the account manager and team. We are looking for motivators and go-getters who will improve our processes, our products, and ourselves. Someone who can quickly absorb solutions, has empathy for customers, excellent communication skills, and a drive for continuous improvement.

Your Role

Act as the subject matter expert on a narrow list of products to assist account managers in adding value to the customer 

Present Nutanix’s solutions value proposition to customers and partners remotely using WebEx or Zoom 

Build long-term business relationships and become a trusted advisor within each account to identify new opportunities and sell Nutanix Solutions 

Receive formalized industry-specific training and certifications in addition to informal coaching and mentoring

Participate in Customer Workshops

What You’ll Bring

Pursuing a Bachelor’s degree or Advanced degree from an accredited college/university in Computer Science, Information Technology, or similar major

You are enthusiastic about technology and are able to speak to current and future trends.

Ability to work with a wide variety of people and to collaborate with geographically distributed teams, effectively communicating everything from data points, technical product details, to delivering critical feedback. 

You come with a customer-first mindset: You're passionate about delivering a high-quality support experience and providing customers with the products they need to succeed. You are focused on value-added interaction with our customers toward ensuring effective adoption of our subscription products. 

Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future.

About the Opportunity

What the Team Says

“This internship allowed me to use my technical skills and my interpersonal skills as well” – Brennley W.

“It was nice to get broad knowledge of the company and getting to know other people” – Logan G.

How We Work

This internship is fully virtual. You will stay connected to your manager, mentor and peers through regular meetings and daily Slack chats.

Learn more about

Nutanix

or take an in-depth look into our platform architecture with the

Nutanix Bible

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Nutanix is an equal opportunity employer.

The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

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Company info

Nutanix
Website : http://www.nutanix.com