Lead Agile Coach/Release Train Engineer Member Administration Platform

Profile

Description

Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance. We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model. As a member of the Member Administration Platform team you will help us transform our enrollment process and ensure the highest level of care for our customers. This team will have a large focus on technology modernization but also a focus on culture and operations - to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.

The RTE/Agile Coach work includes creating tools and leading training sessions specific to the needs of the Member Administration Platform Release train in order to demonstrate how leaders and associates will apply Agile methodologies in their day-to-day work. This associate will guide our organization through the SAFe Agile transition and drive continued adherence to optimal Agile work practices. Promotes a culture of innovation by implementing Agile processes and principles which include techniques to increase collaboration, predictability, transparency and velocity. Will provide on-going iteration management for high profile initiatives to provide real-time coaching as well as to gather and share Agile best practices.

Responsibilities

The RTE/Agile Coach will have the following responsibilities:

Manage and optimize the flow of value through the program using various tools, such as the Program

and Value Stream Kanbans and information radiators

Establish and communicate the annual calendars for Iterations and Program Increments (PI)

Facilitate PI Planning readiness via fostering the preparation of Vision and Backlogs, and via Pre- and

Post-PI Planning meetings

Facilitate PI planning

Aggregate Team PI Objectives into Program PI Objectives (the RTE) and publish them for visibility and transparency

Aggregate program PI objectives into Value Stream PI Objectives (the VSE) and publish them for visibility and transparency

Assist with execution and Feature/Capability completion tracking

Facilitate periodic synchronization meetings, including the ART sync at the Program Level and the VS sync at the value stream level

Assist with economic decision-making by facilitating feature and capability estimation by teams and

the roll-up to the value stream level and Portfolio Level

Escalate and track impediments

Encourage the collaboration between teams and System and Solution Architects, Engineering, and User Experience

Work with Product Management, Product Owners, and other value stream stakeholders to help ensure strategy and execution alignment

Help manage risks and dependencies

Report status to Program Portfolio Management and Release Management and support related activities

Understand and operate within the ART Budget

Provide input on resourcing to address critical bottlenecks

Attend System Demos and Solution Demos

Drive continuous improvement via Inspect and Adapt workshops; assess the agility level of the program/value stream and help improve

Encourage Team Level, program level, and value stream level Continuous Integration and Communities

of Practice around SAFe, Agile, and Lean and around Engineering and Quality Practices

Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets

Guide and mentor team on transformation strategy and training

Work with leaders on strategy for Agile ways of working, maturity roadmap, and organizational changes needed to further mature organization.

A servant leader with the ability to apply systems thinking and lead an organization through organizational change by gaining trust, respect, and support.

Bachelor's degree or equivalent experience

8 years of technical experience

2 years of Agile leadership experience

Certified SAFe Program Consultant (SPC)

Certified SAFe Release Train Engineer

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com