Senior Software Engineer - CRM

Profile

Description

Responsibilities

The Senior Software Engineer codes software applications based on business requirements. The Senior Software Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

KEY ACCOUNTABILITIES

Planning, Analysis and Design

Understand business purpose of software solution requests

Contribute to major feature planning

Contribute to process of estimating costs for proposed solutions

Contribute to analysis of how to best meet purpose and features resulting in logical requirements documentation (can include build, buy or hybrid solutions)

Help design solutions to meet objectives (data structures, system processes, services, user interfaces, etc.)

Guide more junior level team members as directed

Work with Lead Software Engineer and architecture team to explore new tools, techniques, etc. to improve solution delivery

Development, Integration, Testing and Implementation

Write, update and maintain in-house engineered software solutions utilizing Humana Military approved tools

Write, update and maintain software to integrate purchase software solutions utilizing Humana Military approved tools

Configure purchased software to meet business and IT requirements

Guide junior team members with their software engineering tasks as directed

Assist in creating comprehensive test cases for functional and regression testing plans

Assist testing teams with automating test cases

Assist end users with UAT as needed

Assist in creating detailed deployment plans to include rollback

Prepare system documentation as directed

Provide on call support as scheduled

Required Qualifications

Our Department of Defense contract requires U.S. citizenship for this position

Successfully receive interim approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing)

Bachelor's degree (technical area desired), or equivalent technical training

Five plus years of Information Technology experience, working with web applications and development

Web Development experience with C#, JavaScript, JSON, HTML, CSS and SQL

Two years of current experience using Visual Studio, Azure DevOps, .NET Core, MVC

Database development experience with Microsoft SQL Server, SQL Stored Procedures and SSIS

Experience with configuring and integrating chat and secure messaging software

Experience in designing and developing efficient and high availability Web Services/Rest APIs

Performance testing, profiling and tuning

Ability to perform analysis and design, requirements gathering, documentation, programming, testing, system installation and/or conversion

Project management experience

Good written and verbal communication skills

Experience with Microsoft Office tools

Ability to work well in a team development setting

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's Degree

Healthcare experience

Full Stack development

Services architecture

Azure Cloud Services experience

AI development experience

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com