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Job Details

Mulesoft Senior Software Engineer

Company name
Humana Inc.

Location
Louisville, KY, United States

Employment Type
Full-Time

Industry
Engineering, It, Sciences

Posted on
Oct 22, 2021

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Profile

Description

The Senior Software Engineer codes software applications based on business requirements. The Senior Software Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Enterprise Clinical Operating Model (ECOM) team is actively seeking a Mulesoft Developer, Lead role. ECOM is the framework to enable Humana's goal of integrating clinical strategies, analytics, processes and technology to improve members' experience and their health outcomes.

The Senior Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Duties would include:

Planning

Identify gaps (knowledge, skills, system, etc.) and advise on improvements, when necessary

Advising on hardware/software discussions

Requirements and Analysis

Participate in functional/nonfunctional requirement review sessions to identify any issues or gaps

Provide estimates for planned work for Sprint Planning and Product Increment Planning

Design

Author technical specification documents, as needed

Identify technologies to be used in the project, as well as reusable objects that can be customized

Leverage product specified services and/or frameworks without impacts to version changes

Share any design documents with the functional team, when needed

Understand performance and scalability implications in current and future designs

Adept at design as per latest methodologies adopted (Agile)

Development

Track and escalate any changes in requirements or development efforts

Provide input and feedback on solutions proposals and enhancements

Provide guidance to the team during design and development phases

Follow coding standards and cloud products and/or platform best practices in development

Prepare guidelines and checklists (coding checklist, performance checklist, deployment checklist etc.) for development and testing activities Update the performance, development and coding checklist(s)

Rework on the code based on inputs if required

Perform complex cross module / product / cloud integrations as per standards

Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results

Identify components for performance testing

Conduct technical troubleshooting

The Senior Developer should have expert level knowledge of cross module data models , APIs as provided by product vendor, especially for cloud applications

Testing

Leverage tools and products for test data preparation

Support all upstream and downstream systems for integration and connectivity testing

Address any questions or bugs raised by QA within defined timelines

Understand impacts of product version upgrades on developed code for SAAS products

Conduct functional and nonfunctional testing if required

Fix complex defects identified during functional and nonfunctional testing

Understand the defect impact and criticality and handle accordingly

Report defect status as per project standard process within agreed timelines

Support System Integration Testing (SIT) and User Acceptance Testing (UAT)

Fix defects identified during UAT within agreed timelines

Maintain code versions, dependency lists & deployment tracker

Fix defects, when required

Product Deployment and Support

Participate in and support deployments to Production systems, as needed

Perform any sanity checks post-deployment to ensure system functionality

Support any issues/questions submitted during warranty period

Participate in analysis and resolution for issues reported in Production systems

Provide transition activities

Regularly track progress of transitions through weekly dashboards.

Attend user calls, and capture required information and incident details for logging.

Post information gathering, identify whether the incoming request is a service request or an incident.

Determine urgency and impact of the situation.

Assign appropriate priority to the incident.

Assign the incident to the right stakeholder for a workaround/fix.

Conduct analysis on various incidents that occur frequently.

Categorize recurring incidents as problems/known errors.

Provide support to resolve these errors.

Initiate change management process.

Analyze and prepare releases based on business process dependencies.

Enable sprint test cycles and deployment for release management.

Knowledge Management

Create necessary documentation, as needed

Incorporate feedback from Sprint Retrospectives into best practices

Guide and mentor team members from a technical perspective to ensure quality improvement, when needed

Train and mentor new team members, as needed, as well as identification of additional training needs for the team

Required Qualifications

Bachelor's Degree in Computer Science or related field

5 or more years of experience designing, developing, and testing of software applications and/or infrastructure

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's Degree

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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