Manager Broadcast Engineering

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

We are looking for an Broadcast Engineering Manager to lead a team of dedicated support engineers that are system owners, encouraging the development of the team as well as the individual team members. As part of our world class broadcast origination operation and IP video delivery domain with 100 customers and services, you will lead deployed broadcast technologies and influence decisions related to future broadcast technology deployments. The Broadcast Engineering Manager will develop customer and vendor relationships and ensure adherence to contracted customer service level agreements. You will also collaborate with internal engineering and operations team leaders to support ongoing and future projects and assist with forecasting and following annual budget.

Job Description

Core Responsibilities

Monitors technical and engineering progress to ensure strategies, goals and objectives are met. Communicates changes to all affected personnel.

Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management.

Prepares and analyzes monthly financial performance and makes recommendations.

Monitors capital and operating expenditures and makes recommendations as necessary.

Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management.

Ensures that all regional technical performance complies with industry and Company technical requirements.

Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs.

Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management.

Consistent exercise of independent judgment and discretion in matters of significance.

Available off-hours in the event of a major technical problem

Qualifications

Broadcast engineering experience

Relationship management experience (Vendors, customers)

Proficient in MS Suite - Excel, PP, Power BI

Previous people/team leadership a plus

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

Pay Range: $83,762.76 - $125,644.15

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com