Database EngineerApache Kafka Administrator

Profile

LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

LivePerson is growing fast, and we want our technology to keep up. We've formed a team that's focused on evolving our database and data storage systems and how they're used by application teams so we can scale faster than ever before. We're looking for a Principal Database Engineer to help define how we accomplish this goal, and to help us achieve it.

You will report to the Director, SDE.

You will:

Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, and how we redesign existing systems

Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions

Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions

Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed

Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models)

Advocate for solutions that help teams launch quality software without compromising delivery speed.

You have:

Minimum of 5 years of experience as an Apache Kafka Administrator.

Strong knowledge and hands-on experience in managing and administering Apache Kafka clusters, including topics, partitions, replication, and security configurations.

Proficient in troubleshooting and resolving Kafka-related issues, performance tuning, and optimising Kafka cluster performance.

Experience designing and implementing high availability and disaster recovery solutions for Kafka.

In-depth understanding of Kafka internals, such as message brokers, producers, consumers, and Kafka Streams.

DevOps experience, including working with tools like TFE (Terraform Enterprise), Ansible, and Python.

Experience in automating Kafka infrastructure deployment, configuration management and monitoring using DevOps tools and practices.

Experience with CI/CD pipelines and experience integrating Kafka into DevOps workflows.

Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.

Knowledge of monitoring and logging tools such as Prometheus, Grafana, and ELK (Elasticsearch, Logstash, Kibana).

Ability to quickly diagnose and resolve Kafka-related issues.

Benefits

Health: medical, dental, and vision

Time away: vacation and holidays

Development: Native AI learning and Fast track growth opportunities

Equal opportunity employer

#LI-Remote

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Company info

LivePerson, Inc.
Website : http://www.liveperson.com/