Systems Engineer Houston TX

Profile

117650BR

Job Title:

Systems Engineer – Houston, TX

No. of Positions:

1

Job Description:

The purpose of the WellVantage Systems Engineer is to support Analyst is to provide 2nd line IT Support for the WellVantage Technical Landscape (Infrastructure, Applications and Data) ensuring 24/7 seamless service delivery. In addition, Analysts will work on a range of service development and project activities.

In this role you will be required to work based in Bangalore as part of a Global 24*7 team. You will be providing proactive and reactive IT support to Shell’s Global Drilling Rig fleet.

You will follow established ITIL processes and procedures (Incident, Problem, Change, Request) and deliver services in accordance with SLA Targets

In your role you will be required to work across a multidiscipline support organization, bringing together the various parties to resolve issues as quickly as possible minimizing business impact.

You will be required to participate in the out of hours on call Rota and work in compliance with information security policies and procedures

You must be highly motivated with good communication skills with proven ability to work within a team environment and ability to work unsupervised

Assure all technical work is delivered to high standards following WellVantage build & deployment cookbooks and SOPs (standard operating procedures)

Adheres to the company’s management process for the resolution of problems and assigned to the WellVantage team. Coordinates all work assigned to the team queues.

Adheres to the Company change management process in the communication and coordination of changes that impact any Company production computing systems.

Develop and implement processes as required to ensure that work is delivered to high standards and review quality assurance processes to enhance performance

Track performance through measuring business performance and the achievement of Wells IT objectives and goals

Must be committed to continuous improvement of wells IT capabilities by challenging TLS Wells IT operational concepts and processes

Auto req ID:

117650BR

Skillpool:

Information Technology

Country of Work Location:

United States

Employment Type:

Full Time

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals. As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

Houston - EP Center Americas

Requirements:

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor's Degree or equivalent work experience required.

5 Years of experience in a Global IT role supporting a broad range of IT Infrastructure, Applications and Data Services.

Experience in supporting Wells Drilling applications (i.e. Insite, Discovery Web, SiteCom, Petrolink).

Experience working with Wells Drilling data providers (Baker, Slumberger, Pason, NOV,Kongsberg Digital Realtime application experience, Discovery Web, Sitecom.

ITIL Certified (Incident, change, release).

Experience in installation and support of a broad range of IT Infrastructure Components and Applications.

Experience with the relevant technologies: KDI Real Time Applications, VMware, Windows Active Directory, Windows Server, Cisco Routers, Switches and VLANs , VSAT, Windows Client/Server, Firewall, Cabling and connectivity, Cloud Technologies AWS/Azure

Weatherford)

Proven ability to interface with vendors and influence 3rd Parties for the delivery of IT services

Highly motivated with excellent communication/interpersonal skills and proven ability to work within a team environment and work unsupervised

Customer focused approach with excellent problem-solving skills

Flexible, adaptable and able to work under pressure and efficiently multitask

City, State (if applicable):

Houston, TX

Company info

Shell .
Website : https://www.shell.com