Database EngineerElasticsearch/ OpenSearch

Profile

LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

LivePerson is growing fast, and we want our technology to keep up. We’ve formed a team focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. We’re looking for an experienced Database Engineer - Elasticsearch/ OpenSearch Engineer with DevOps Experience

, to help define how we accomplish this goal, and to help us achieve it.

You will report to the Director, SDE.

You will:

Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, and how we redesign existing systems

Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and provide bar-raising solutions

Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions

Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed

Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models)

Advocate for solutions that help teams launch quality software without compromising delivery speed.

You have:

Minimum of 5 years of experience as an Elasticsearch/OpenSearch Administrator.

Knowledge and hands-on experience managing and administrating Elasticsearch/OpenSearch clusters, including installation, configuration, indexing, querying, and performance tuning.

Proficient in troubleshooting and resolving Elasticsearch/OpenSearch-related issues, optimizing cluster performance, and implementing security measures.

Experience designing and implementing high availability and disaster recovery solutions for Elasticsearch/OpenSearch.

In-depth understanding of Elasticsearch/OpenSearch internals, including shards, replicas, indices, document mappings, and index lifecycle management (ILM).

Knowledge of ILM policies and experience in configuring and managing hot-warm index types for data lifecycle management.

Hands-on experience setting up and managing data nodes, coordinating nodes, and ingest nodes in Elasticsearch/OpenSearch clusters.

DevOps experience, including working with tools like TFE (Terraform Enterprise), Ansible, and Python.

Experience automating Elasticsearch/OpenSearch infrastructure deployment, configuration management and monitoring using DevOps tools and practices.

Experience with CI/CD pipelines and experience integrating Elasticsearch/OpenSearch into DevOps workflows.

Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.

Knowledge of monitoring and logging tools such as Prometheus, Grafana, and ELK (Elasticsearch, Logstash, Kibana).

Experience with quickly diagnosing and resolving Elasticsearch/OpenSearch-related issues.

Benefits

Health: medical, dental, and vision

Time away: vacation and holidays

Development: Native AI learning and Fast track growth opportunities

Equal opportunity employer

#LI-Remote

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Company info

LivePerson, Inc.
Website : http://www.liveperson.com/