Senior Site Reliability Engineer - Remote

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Job Information

Humana

Senior Site Reliability Engineer - Remote

in

Glen Allen

Virginia

Description

The Senior Site Reliability Engineer maintains, integrates and supports infrastructure technologies within the organization. The Senior Site Reliability Engineer work assignments that involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

Job Description

The Senior Site Reliability Engineer supports the core components of site reliability, particularly as they relate to performance and incident response, to help facilitate service resilience and infrastructure uptime. The ISM SRE helps connect application architects and support engineers with those dedicated to IT infrastructure to ensure application and system resilience. This role is accountable for the success of Humana's infrastructure teams as they relate to incident response, and is part of the on-call process to ensure the efficiency of IT teams when it comes to responding to incidents and outages in production. Through the collaborative post-incident review processes, the ISM SRE contributes and assists with follow-up on action items as they relate to process improvements and completion, and helps drive useful metrics and dashboards. This role requires a firm understanding of core application architecture and infrastructure technologies across a broad spectrum of systems as well as the ability to coordinate and collaborate with multiple SCS and SE teams for assessment, debugging, and resolution of issues.

Responsibilities Include

Major Incident response and resolution for SCS Infrastructure

Command Center engagement for high-profile initiatives

Problem review participation and follow-up

Infrastructure Change coordination and review

Drive process improvements and direction

SharePoint site management

Shared management of supported technologies

Required Qualifications

5 years of technical experience, or equivalent

Experience coordinating and providing infrastructure configuration, installation and support to ensure smooth and stable systems

Experience with ensuring proper controls are established and maintained over test and production systems.

Experience working in a Data Center

Experience working with Monitoring Tools

Preferred Qualifications

Bachelor's or Master's degree or equivalent technical certification

Azure Fundamentals certification

Thorough understanding of ITIL foundations

Experience leading enterprise monitoring products

Experience working one of the following Monitoring Tools - SolarWinds, Network Node Manager, OBM

Additional Information

For this job, associates are required to be fully COVID vaccinated (preferred) or undergo weekly COVID testing and wear a face covering while on-site at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols

*OR  *

Provide proof of applicable exemption including any required supporting documentation

Medical, religious, state and remote-only work exemptions are available.

#LI-Remote

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com