Staff Sofware Engineer L4 - Accounts Platform

Profile

Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Staff Software Engineer to be a part of a team of talented engineers who build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs, while also building our own services or contributing to open source projects.

Who?

Twilio is looking for an experienced Staff Software Engineer

who lives

Twilio Magic

to join our exceptionally talented and rapidly growing engineering team. As a Staff Engineer, you will design, architect, and build core platform services, REST APIs and help transition our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, messaging services, MySQL, Redis, and Docker.

They also have:

7 years of work experience building highly scalable products

Strong experience with Java, Scala or Python

Strong experience building scalable software systems and strong background in distributed systems, infrastructure, business logic for APIs or tooling to help debug mission critical applications

Experience building and debugging high traffic messaging applications

Excellent experience debugging and scaling production infrastructure and services

Experience with Linux and Docker

Understanding of AWS infrastructure or similar public cloud providers

A tenacity for learning - curious, and constantly pushing the boundary of what is possible

Mentored and led a team of engineers executing medium to large scale projects

Pioneered and established engineering best practices throughout the software development lifecycle.

Strong technical and leadership chops - Led technical decisions for your team and influenced technical decisions across your functional domains. Led initiatives/projects that enforce operational reliability factors such as monitoring, performance and capacity planning, security, and disaster response.

Strategic thinker and thrive operating in broad scope, from conception through continuous operation of 24x7 services. As a pragmatist, able to distill complex and ambiguous situations into actionable plans for your team. Thrive on solving complex problems, and has the aptitude to navigate uncharted waters.

Clear written and spoken communication skills

Ability to manage and resolve conflict - you have the ability to listen, present, and question effectively

Self drive - not afraid to take on complete ownership of your tasks and champion efforts to get your tasks to completion

Ability to rationalize

Degree in Computer Science or a related field, or equivalent work experience

Bonus

Experience building and managing Devops infrastructure

A level debugging skills on production systems

On call experience debugging mission critical systems

What?

As a Staff Software Engineer, you will you will live the Twilio Magic values:

WRITE IT DOWN: Document technology decisions and implementations, and support epic and story refinement.

DRAW THE OWL: Identify opportunities for improvement across both technology and process. Use your foresight and experience to keep our systems effectively running now and in the future through profiling, load testing, failure testing, monitoring and much more to have confidence in the robustness of the systems we deploy.

BE INCLUSIVE: Collaborate to support strong team results and build effective working relationships.

RUTHLESSLY PRIORITIZE: Exhibit good priority and time management skills to support sprint commitments.

BE AN OWNER & BE BOLD: Lead or assist in all aspects of technology decisions, including strategy, efficiencies, open source offerings, and integration details. Champion meticulous, high quality engineering and be a role model for software development habits and practices for distributed systems.

EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and encourage collaborative solutions.

NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and transparency in all your communications and interactions. Use your advanced engineering, communication and organizational skills to ensure we deliver what the business wants and needs.

Why?

Twilio’s Billing platform continues to focus on delivering the mission of becoming the trusted platform for enabling Twilio’s growth.We work with Engineering Leadership and Architects to build, deploy, and release new features integral to our businesses’ plans for increased revenue, platform scalability and reliability, and excellent customer service. When engineers go fast, the company goes fast. Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role hired in Colorado.

Salary:

Denver/Boulder Metro:

$132,928-182,776

Rest of Colorado:

$116,312-$159,929

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

Medical

Prescription Drug

Dental

Vision

Flexible Spending and Health Savings Accounts

Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

Short and Long Term Disability Insurance

Life and Accidental Death & Dismemberment Insurance

401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

$65 per month work-from-home stipend

Up to $50 per month for wellness expenses and activities

Up to $30 per month to use towards books/eBooks

Company info

Twilio Inc
Website : https://www.twilio.com