Solution and Release Train Engineer

Profile

Description

Are you a servant leader that wants to work in a scaled agile organization? Do you have an agile mindset? Are you interested in modern technology and delivery methods to drive speed to customer value? Do you have a passion for the execution of the ART, leading and partnering with people to solve tough problems? Then come join our team! We are looking for a Solution Train Engineer for our Omnichannel Customer Experience Solutions Team. The Solution Train Engineer (STE) has Comprehensive, end-to-end responsibility as facilitator and coach of Solution Release Trains (SRT) and acts as Hub and Expert for all ART scrum teams. Ensures all events are aligned with Scaled Agile Framework (SAFe) methods in a way that adds both speed and value to product delivery. The Solution Train Engineer performs complex work necessitating the ability to solve problems and issues of a diverse scope by drawing from extensive prior experiences and knowledge of best practices. Our open and inclusive culture focuses on trust, agility, speaking up, driving change, and acting with competence and zeal.

Responsibilities

The Solution Train Engineer's work includes serving as the overall facilitator and coach of complex Solution Release Train (SRT). This includes leveraging various Agile methodologies and Program Maturity, Assessments, Metrics, and Dashboards to both coach and demonstrate to the teams how they best align around value delivery with the spirit of continuous improvement. Leverages feedback loops and ceremonies designed to identify and navigate the various challenges that are impeding the flow of work. Overall, the Solution Train Engineer promotes a culture of innovation by implementing SAFe Agile processes and principles, which include techniques to increase collaboration, predictability, transparency, and velocity.

-Serves as the Solution SRT conductor and Coach, leading the appropriate use of SAFe principles, facilitating ceremonies (such as PI Planning and System Demos), and leveraging tools (such as Program Kanban) to optimize the flow of value for a large, complex program

-Facilitates PI Planning readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning events

-Actively coaches, mentors and influences technical teams, scrum masters, business partners, and all levels of leadership including --Executives in Lean-Agile practices and mindsets

-Helps teams identify and encourages them to refine value streams

-Coaches the teams to identify and remediate related dependencies/barriers including taking ownership of improvement items that come from the Inspect & Adapt and Problem-Solving Workshop events

-Coaches leadership and encourages collaboration between teams, System and Solution Architects, and Engineering

-Orchestrates synchronized program-level processes and executes across multiple, complex scrum and product teams

-Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment

-Work with the Agility Enablement Hub on the overall program execution and operational excellence

-Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and help them improve Foster -Communities of Practice and the use of engineering and Built-In Quality practices

-Holds teams accountable to maintaining focus on quality and continuous delivery of business value while generating artifacts necessary to maintain cadence and synchronization on the train with an Enterprise view

-Exercises considerable independent judgment and decision-making on complex issues. Establishes priorities and timelines for own work and provides direction regarding priories for a workgroup

Required Qualifications:

Bachelor's degree in Business, Information Technology, or a related field

7 years of related experience including 5 years as a Scrum Master and/or Agile Coach on large-scale, technically complex projects

Mastery of the SAFe Framework as a Release Train Engineer, scrum master, other related leadership roles, or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Scaled Agile (SAFe) certification(s): RTE and/or SAFe Program Consultant (SPC)

Advanced knowledge of Agile/Scrum/Kanban development methodology

Demonstrate execution through large and extremely complex value streams

Success in working across multiple teams of stakeholders including all levels of leadership, IT Teams, Business Teams, Product Managers, Product Owners, and Portfolio Managers

Excellent communication skills, leadership/mentoring competencies, expertise in operating through influence, and a high level of emotional intelligence.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications:

Mastery of one or more Agile Lifecycle Management Tools like Azure DevOps or JIRA Align

Advanced Scrum Master certification like CSP-SM, A-CSM, or PSM III

Agile Coaching certification (i.e., CTC, ICP-ATF)

Lean, Agile, or Six Sigma certification

Prior experience in the health solutions industry

Mastery of the Software Development Lifecycle (SDLC)

Additional Information

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

Work-Life Balance

Generous PTO package

Health benefits effective day 1

Annual Incentive Plan

401K - Company match

Well-being program

Paid Volunteer Time Off

Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at Humana!

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.

Interview Format :

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.

Social Security Task

Alert : Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana's secure website.

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.

After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what's happening around our organization in the changing world of healthcare.

*This is a remote position.

#LI-Remote

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Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com