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Job Details

Software Quality Testing Engineer 2

Location
Minneapolis, MN, United States

Posted on
Dec 11, 2021

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Description

The Software Quality Testing Engineer role thoroughly evaluates the software products according to the business standards or function requirements. The Software Quality Testing Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Software Quality Testing Engineer:


Isolates, reproduces, and tracks defects and verifies fixes for CECP Platforms including Genesys, Canvas - CRM, CTI Salesforce - CRM and others
Develops test data and procedures for ensuring the software products meet organization standards and end-user requirements
Possesses sound familiarity with the software development cycle and quality assurance methodologies
Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed
Follows established guidelines/procedures.
Possesses familiarity with SAFe Agile methodologies


Required Qualifications


Bachelor's degree or 2 years of testing experience
Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
Knowledge of IT Software Development Life Cycle
Knowledge of Agile Methodology
Experience in problem analysis and process
Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
Core business hours align to Eastern Standard Time (EST)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Strong communication and liaison skills
Must be available for occasional off hour and weekend support required


Work-At-Home Requirements


WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Preferred Qualifications


Knowledge of qTest, Azure Dev ops, or Jira Align
Agile testing experience (SAFe preferred)


Scheduled Weekly Hours

40

Company info

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