Salary
{
Location
London, LONDON, United Kingdom, United Kingdom
Posted on
Feb 07, 2022
Profile
Job Description: Enterprise Client Consultant Line Manager: ECG Chief of Staff / Head of Business Development / Growth Operations Leader Aon Role Level: Level 5/6Location: Various locationsEMEA & UK – UK, Continental Europe; APAC – TBD; NA – New York & TBD; LATAM – TBD Background: The Enterprise Client Consultant (ECC) will enable revenue growth and revenue retention by working directly with Enterprise Client Leaders in each region. The ECC will enable to ECLs to approach client discussions with relevant insights, and to manage ongoing deliverables, risks & issues to ensure the highest quality client service experience for our Enterprise Clients. This exciting opportunity offers impact with senior management of our most complex clients, working with your fellow ECCs across the globe, you will be exposed to challenging projects, an international team work and will have the opportunity to work with colleagues across Aon’s geographies and solution lines, heightening your exposure within our global business. Job Responsibilities: Work with regional Enterprise Client Leader on a specific set of clients, ensuring overall understanding of client dynamics, priorities & opportunities, with a focus on opportunity development and net new salesServe as central coordination point for client teams, working with ECLs to manage deliverables and follow ups, and serve as an internal point of coordination for key client development strategiesCreation and management of client team deliverables (both internal & external), for example: client discovery meetings, new business proposals, annual review, client planning, relationship mapping, etc. Liaise with Global Sales & Marketing Support (GSMS) team, ECG Super Users and Pursuit & Creative team (PaC) on behalf of client teamsReview and prioritize data and industry insights from internal and external sources on behalf of client team, share information (such as client news, client results, sector news, thought leadership that could impact the client or their sector) in a timely and consistent basis across client teams Work with ECG finance team, Growth Operations, and ACIA to manage client data and reporting Work closely with ECCs in other regions to define and improve ECG processes, deliverables and insights, proactively raising opportunities to ECG Head of Business Development Performs day-to-day execution and task completion; provides frequent status updates to relevant ECLs, and responsible for timely completion of assigned tasks. Communicates at risk, escalated issues, and barriers to client teamResponds to emails promptly and proactively; manages client team and other internal teams’ responses for timeliness/accuracyCommunicates effectively with internal partners for analysis/ resolution of complex issues or project impacts.Expected to serve as back-up support (even if not directly aligned) for other ECCs in the regionIdentifies and resolves escalations or issues with strong emphasis on patterns, trends, and root cause analysis. Assists with problem solving for recurring issuesSupports maintenance of documentation/training; assists in the delivery of trainingActively seeks additional knowledge of department, tools and systemsSolicits and accepts coaching and feedback to enhance performanceWorks well with others and consistently performs to the best of ability Skills and Knowledge Required (Task competencies)Passionate self-starter who can juggle multiple projects, follow-ups and ultimately deliver projects and assignments on target and on time within a fast-paced environmentA mindset towards growth: sales, client relationship management or similar, as well as aspirations to continue developing skills and experience in this space A problem solver - creating simple solutions to complex problems, data-savvyStrong ability to work closely with other colleagues, accepting new ideas and working with others to innovate in real time Ability to independently access, review and analyse financial statements, commentary, IR releases, etc. A creative thinker who brings new perspectives and is comfortable challenging the status quo Business acumen and intellectual curiosityProject or account management experience Excellent verbal and written communication skills, organizational and relationship skillsDemonstrated responsiveness to colleague and leadership requestsQualifications, in addition to excellent Microsoft Office skills (Excel, PPT, Word, etc.) North America: bachelor’s degree in Business or related majorEMEA & UK: A Master’s degree (ideally in Economics, Engineering, Data or Business Admin)LATAM: APAC: A minimum of 2 years of related experience, preferably client focused 2499852,qualifications:UNAVAILABLE,responsibilities:Job Description: Enterprise Client Consultant Line Manager: ECG Chief of Staff / Head of Business Development / Growth Operations Leader Aon Role Level: Level 5/6Location: Various locationsEMEA & UK – UK, Continental Europe; APAC – TBD; NA – New York & TBD; LATAM – TBD Background: The Enterprise Client Consultant (ECC) will enable revenue growth and revenue retention by working directly with Enterprise Client Leaders in each region. The ECC will enable to ECLs to approach client discussions with relevant insights, and to manage ongoing deliverables, risks & issues to ensure the highest quality client service experience for our Enterprise Clients. This exciting opportunity offers impact with senior management of our most complex clients, working with your fellow ECCs across the globe, you will be exposed to challenging projects, an international team work and will have the opportunity to work with colleagues across Aon’s geographies and solution lines, heightening your exposure within our global business. Job Responsibilities: Work with regional Enterprise Client Leader on a specific set of clients, ensuring overall understanding of client dynamics, priorities & opportunities, with a focus on opportunity development and net new salesServe as central coordination point for client teams, working with ECLs to manage deliverables and follow ups, and serve as an internal point of coordination for key client development strategiesCreation and management of client team deliverables (both internal & external), for example: client discovery meetings, new business proposals, annual review, client planning, relationship mapping, etc. Liaise with Global Sales & Marketing Support (GSMS) team, ECG Super Users and Pursuit & Creative team (PaC) on behalf of client teamsReview and prioritize data and industry insights from internal and external sources on behalf of client team, share information (such as client news, client results, sector news, thought leadership that could impact the client or their sector) in a timely and consistent basis across client teams Work with ECG finance team, Growth Operations, and ACIA to manage client data and reporting Work closely with ECCs in other regions to define and improve ECG processes, deliverables and insights, proactively raising opportunities to ECG Head of Business Development Performs day-to-day execution and task completion; provides frequent status updates to relevant ECLs, and responsible for timely completion of assigned tasks. Communicates at risk, escalated issues, and barriers to client teamResponds to emails promptly and proactively; manages client team and other internal teams’ responses for timeliness/accuracyCommunicates effectively with internal partners for analysis/ resolution of complex issues or project impacts.Expected to serve as back-up support (even if not directly aligned) for other ECCs in the regionIdentifies and resolves escalations or issues with strong emphasis on patterns, trends, and root cause analysis. Assists with problem solving for recurring issuesSupports maintenance of documentation/training; assists in the delivery of trainingActively seeks additional knowledge of department, tools and systemsSolicits and accepts coaching and feedback to enhance performanceWorks well with others and consistently performs to the best of ability Skills and Knowledge Required (Task competencies)Passionate self-starter who can juggle multiple projects, follow-ups and ultimately deliver projects and assignments on target and on time within a fast-paced environmentA mindset towards growth: sales, client relationship management or similar, as well as aspirations to continue developing skills and experience in this space A problem solver - creating simple solutions to complex problems, data-savvyStrong ability to work closely with other colleagues, accepting new ideas and working with others to innovate in real time Ability to independently access, review and analyse financial statements, commentary, IR releases, etc. A creative thinker who brings new perspectives and is comfortable challenging the status quo Business acumen and intellectual curiosityProject or account management experience Excellent verbal and written communication skills, organizational and relationship skillsDemonstrated responsiveness to colleague and leadership requestsQualifications, in addition to excellent Microsoft Office skills (Excel, PPT, Word, etc.) North America: bachelor’s degree in Business or related majorEMEA & UK: A Master’s degree (ideally in Economics, Engineering, Data or Business Admin)LATAM: APAC: A minimum of 2 years of related experience, preferably client focused ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-02-07T16:28:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-02-07T16:30:16.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Leadenhall Building, 122 Leadenhall St.,postalCode:EC3V 4AN,addressCountry:United Kingdom}}}
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