Senior Infrastructure Engineer

Profile

Serve as subject matter expert for infrastructure operations at scale.
Drive operational improvements by gathering and analyzing metrics and customer feedback on a regular basis.
Proactively contribute to developing and improving process effectiveness and efficiency by sharing knowledge, documenting best practices, and writing tools/utilities.
Lead incident response, triaging/diagnosis, and customer communications on system outages or production issues across the stack.
Identify, troubleshoot, resolve and escalate incidents quickly and effectively.
Be responsible for the operational monitoring of the platform’s health.
Be responsible for the platform end-users’ problems.
Develop tools, operational enhancements and automated solutions.
Perform root cause analysis. Identify and resolve underlying problem patterns, while driving to develop automated and self-healing solutions.
Participate in outage conference calls.
Write clear and consumable documentation of the environment and operational procedures.
Be a member of a 24 x7 shifting rotation.
Requirements:
Self-sufficient, self-starter with proven success taking strong ownership of projects.
Leadership qualities to serve as an escalation resource and mentor for junior engineers.
In-depth knowledge and experience in administering infrastructure at scale running distributed systems.
Strong sense of ownership, customer service, and integrity demonstrated through excellent written/verbal communication.
RedHat Certified Systems Administrator or higher, with deep working knowledge of Linux operating system, knowing the ins and outs of disk / file system / process / resource / user / package / service management.
Working ops experience with containerized systems and cluster management technologies like Docker and Kubernetes.
A passion for eliminating repetitive manual processes using automation.
Fluency in scripting languages such as Bash or Python.
Understanding of standard network protocols and components such as: HTTP, TSL/SSL, DNS, ECMP, TCP/IP, ICMP, the OSI model, subnetting and load balancing strategies.
Has experience in logging, telemetry, and monitoring tool implementations like Splunk or Prometheus.
Salary:
₱100000 - ₱115000
Address:
Mandaluyong

Company info

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