Principal Database Engineer - Couchbase

Profile

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to our core principles (
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) and want to work with Conversational AI experts
LivePerson is growing fast, and we want our technology to keep up. We’ve formed a team that’s focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. We’re seeking a Principal Database Engineer to help define how we accomplish this goal, and to help us achieve it.
Your responsibilities will include:
Owning the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems
Taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions
Defining and maturing database best practices used across all engineering teams ● Investigating hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions
Making a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
Working with database clients to improve their use of databases (e.g. optimize queries, evolve data mod
Helping to set the strategy, feature direction, and roadmap for products with internal and external customer
Advocating for solutions that help teams launch quality software without compromising delivery speed
Educating-other SDEs on best practices for the above activities; Mentoring other SDEs to help develop the next generation of Principal SDEs at LivePerson.
Required Qualifications
Bachelor degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
10 years of experience building successful production software systems
Preferred Qualifications
Experience configuring Couchbase database systems
Experience managing database systems in a hybrid cloud (on-prem & public cloud)
Experience debugging and optimizing SQL and data models produced by other teams
Experienced with distributed event streaming platforms, especially Kafka
Experience creating architectures that scale with volume and are fault-tolerant
Familiarity with distributed systems & asynchronous messaging
Experience tuning distributed systems & software to improve their performance under increasing volumes of traffic
Experience developing cloud software services and an understanding of design for scalability, performance and reliability, in both private and public cloud environments
Proven ability to dive deep with problems another team is facing and help them identify short-term mitigations and long-term plans to overcome those problems
Excellent written and verbal communication skills, with proven ability to adapt communication style to technical, non-technical, and executive audiences
Proven ability to influence without authority up through the VP level
Proven ability to work in a fully remote environment with people across the globe
Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification)
High attenshun to detale
#LI-PS1
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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