Software Engineer

Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio is hiring Software Engineers for a technical role in Platform Engineering to manage the operation of Twilio’s worldwide infrastructure to meet high availability, scalability, quality, and reliability goals. As a Platform Engineer you will be developing automated tooling and operational capabilities to enable real-time, low latency services for next-generation communications infrastructure worldwide.
Who?
Twilio has a strong DevOps engineering culture to develop, deploy and operate services that millions of customers use to communicate every day. Twilio is looking for a Software Engineer with a demonstrated track record of success to live
the Twilio Magic
. You will have:
Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear communication and collaboration.
Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global infrastructure for Twilio’s platform.
Operational experience in complex distributed systems, including experience with SLO/SLAs towards high availability and reliability goals.
Experience operating large scale Java-based systems and media services in production across multiple regions or data centers in a cloud platform or enterprise scale environment.
DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.
Bachelors/Masters degree required, or equivalent experience.
2 years of experience in a DevOps/SRE environment.
What?
As a Software Engineer in the Platform SRE team, you will live the Twilio Magic values:
BE AN OWNER - You will develop, deploy and operate Twilio’s worldwide services based on Twilio standard procedures and guidelines, towards 24x7 availability, with dedication, scalable and zero downtime releases in our AWS environment.
WRITE IT DOWN: You will craft as runbooks and standard operating procedures to share knowledge goodness across teams.
DRAW THE OWL: We still have problems we haven’t even thought of! You’ll need to recognize gaps in systems, services and processes to achieve ultimate success.
EMPOWER OTHERS - You have the desire to collaborate across teams on standard methodologies to build, test and operate services at scale.
Why?
Twilio Developers use our Messaging, Voice, Video and Email platform to build unique communication experiences for customer interactions around the globe. Twilio’s Platform Engineering team develops and operates the worldwide infrastructure to support these services.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our
Atlanta
office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
About us:
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Important COVID-19 Guidance (For candidates applying to roles in the United States):
To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.

Company info

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